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Frequently Asked Questions
System Requirements
1. Is there a Linux version or a Mac version of AceHTML?
2. What are the system requirements to run AceHTML 6?
Download, Installation and Update
1. How can I update?
2. Where can I download AceExpert 3, AceHTML 4 and AceHTML 5 pro?
3. Who is entitled to the AceHTML 6 Pro Upgrade?
4. Do I need to uninstall AceHTML before downloading the new version?
Licenses, registration
1. I lost my registration code. How can I get it back?
2. I received an order confirmation by e-mail following my order.
However, there is no registration code. How do I get it?
3. My registration key doesn’t work with AceHTML 6 . What do I do?
4. My registration code of AceHTML 5 does not work in AceHTML 6. Is it normal?
Using the software - Beginners
1. How can I upload my HTML documents to my Internet site?
2. How can I include a counter in my HTML page?
3. I have inserted images, but they do not appear when I display the document. What is the reason for this?
4. How can I receive the data submitted in a form sheet?
5. I cannot see my images when I view my Web page on line. There is an red "X" where the image should appear.
6. How can I insert a link in my Web page to my e-mail address so that visitors can send me e-mail?
7. I don't have Word, is it possible to use the spell checking in AceHTML?
8. I would like to know if it is possible to copy images in the same folder than my HTML document?
9. I have a table in my Web page. I can view the table in the Internet Explorer but not in the Netscape.
10. Where can I know the version of my copy of AceHTML?
11. I can view an image (or a link) in my Web page from the Internet Explorer but no Netscape.
12. How can I insert a sound file in an HTML document so that it works with the Netscape and Microsoft Internet Explorer browsers?
13. How can I insert a background color to the text background without changing the document's background color?
14. How can I make a document appear in a specific frame using an external link?
15. How can I insert a left margin in my document?
16. How can I create an external link to a window without frames?
17. Is it possible to use Cyrillic characters in AceHTML ?
18. When I type in the editor, instead of the letter, I get the code for that letter showing.
19. The encoding I want to use does not figure in the list of choice inthe AceHTML.
Using the software - Advanced
1. What is the purpose of the AceHTML project manager?
2. What can I do if the message "Corrupt installation detected" is displayed on the screen during the installation of the program?
3. When I am inserting a predefined Java Applets in AceHTML, "Show Preview" button does not appear. So I cannot view the preview of the current applet?
4. How to connect to a Web site in order to live edit Web pages?
5. Why does AceHTML create the "tmp" file?
6. I installed the complimentary dictionary in 12 languages for AceHTML 6 Pro, but it is not displayed in the spell-checking options.
7. Is there any way to save newly created classes' names in the code inspector's styles so that there is no need to type them in every time I start a new file?
8. How can I insert an internal link in the JavaScript Scrolling list of URL's?
9. I am using AceHTML Pro and like the FTP integration, but I would like to know how can I prevent it from disconnecting from a FTP server after a certain amount of time?
10. How to import or save the customed buttons created within AceHTML 6?
11. How to save the ftp connections created within AceHTML 6?
12. How to save the code snippets created within AceHTML 6?
Using the software - Templates
1. Does AceHTML 6 Pro come with templates, graphic themes and interfaces?
2. How to add a 7th item in the menus of the templates provided?
Using the software - Customizing help menu
1. Including the Javascript help from the AceHTML help menu.
2. Including the CSS help from the AceHTML help menu.
3. I would like to change or correct the link to the PHP reference from the Help menu of the AceHTML.
Error messages
1. AceHTML frequently crashes with error messages, what is the cause?
2. Vista related problem - AceHTML crashes very often within a short period. Sometimes it works for one hour without any problems.
Price, Purchase
1. What is the price of AceHTML 6 Pro?
2. I have AceExpert V1, V2, V3 or AceHTML Pro V4, V5 . Can I benefit from the upgrade price of AceHTML 6 Pro or do I have to buy the full version?
3. What is the delay for the shipping of AceHTML 6 (cd version)?
4. I don’t have credit card, Can I purchase with other method of payment ?
5. Do you have educational prices for AceHTML 6 pro ?
6. I’m a user of AceHTML 5, can I have 50% off on the regular price of AceHTML 6 ?
Other resources
1. Do you have a tutorial to help me getting started with AceHTML?
2. Can you recommand a Web site where I can learn how to create a Web site?
3. Is there a way to be informed of existing bugs or corrections for the AceHTML program?
4. I have some problems with my applet in the html file. Where can I find some help?